Terms of Use & Disclaimer

Last updated: 2026.

Acceptance of Terms

By accessing or using this website (fixmywatersoftner.us), you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use this site.

Informational Content Only

The content on this website — including symptom descriptions, DIY troubleshooting suggestions, pricing ranges, and general guidance about water softener repair — is provided for general informational purposes only. It is not a substitute for an on-site diagnosis by a qualified technician, and we make no warranty, express or implied, as to the accuracy, completeness, or reliability of any information on this site.

Any troubleshooting steps described on this site (including checking salt levels, clearing a salt bridge, or running a manual regeneration) are performed at your own risk. Stop immediately and contact a licensed professional if you are unsure at any point, and never use sharp or metal tools inside a brine tank.

No Professional Advice

Nothing on this website constitutes professional plumbing, electrical, or safety advice specific to your property. Conditions vary by home, and you should consult directly with our technicians or another licensed professional before making decisions based on information found here.

Limitation of Liability

To the fullest extent permitted by law, Fix My Water Softener and its owners, employees, and technicians shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of this website or reliance on any information contained on it, including but not limited to property damage, personal injury, or loss of any kind resulting from attempted self-repair.

Services actually performed by our technicians are governed separately by the specific service agreement and any applicable warranty provided at the time of service, not by the general information on this website.

Pricing Disclaimer

Prices listed on this website are estimated ranges based on typical jobs and are provided for general reference only. They do not constitute a quote or guarantee of final price. Final pricing is confirmed on-site after diagnosis and before any work begins.

Third-Party Links

This site may reference or link to third-party content, including embedded map services. We are not responsible for the content, accuracy, or practices of any third-party sites or services.

Changes to These Terms

We may update these Terms of Use at any time without prior notice. Continued use of this website after changes are posted constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by applicable United States law and the law of the state in which services are performed, without regard to conflict-of-law principles.

Contact Us

Questions about these terms can be directed to service@fixmywatersoftner.us or (380) 275-5182.